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Deadline
25 Sept 2026
Overview
Positive Bazar is a growing organization committed to building a strong team and delivering exceptional service to our customers. We believe that a strong company is built by dedicated professionals working together toward excellence, and we invite passionate individuals to join us.
We are currently looking for energetic Customer Care Representatives to handle customer inquiries, resolve issues, and support sales activities across various communication channels. You will play a key role in maintaining positive customer relationships and ensuring smooth order and service processes.
Interested candidates are requested to send their updated CV to hr.positivebazar@gmail.com with the subject line "Application for Customer Care Representative". Working hours are 9 hours per day. The age limit for applicants is 18 to 35 years. For further information, please review the application guidelines and submit your application before the deadline of 25 September 2026.
Requirements
Education: HSC / Equivalent or Bachelor’s degree; students currently pursuing their degree may also apply
Experience: 1-3 years of relevant experience will be preferred
Age limit: 18 - 35 years
Excellent communication skills with clear and professional language
Good Bangla & English typing skills
Patient, responsive, responsible, and eager to learn
Basic knowledge of CRM, ERP, Email & Chat tools
Strong teamwork and adaptability
Responsibilities
Communicate with customers through phone calls, messages, and live chat
Provide accurate information about products and services
Listen to customer complaints and resolve issues professionally
Handle order, return, and exchange processes
Respond to customer messages and comments on Facebook, WhatsApp & other social media platforms
Maintain accurate customer records and update reports
Follow up with customers and support sales activities
Achieve assigned sales targets and KPIs
Work closely with the team to ensure excellent customer experience
