Deadline
18 Oct 2026
Overview
Torayvino BD (Mapal International) is the exclusive importer and official distributor of Japan's trusted Torayvino Water Purifiers in Bangladesh. Our mission is to bring safe, affordable and high-quality water purification to every home. With a strong online presence and an expanding dealer network, we are growing fast and looking for talented people to grow with us.
We are looking for a dynamic Telesales & Customer Support Executive to handle inbound inquiries, convert leads into sales, and give customers an excellent experience after the sale. This is a full-time office-based role located at Banani DOHS, Dhaka, specifically for female candidates aged 18 to 30 years.
Interested candidates who meet the requirements are requested to send their CV via email to atik@torayvinobd.com before the deadline of October 18, 2026. For further information or inquiries, you may visit our official website at https://www.torayvinobd.com/.
Requirements
Education: Bachelor's degree preferred; HSC or Diploma holders with relevant experience are also encouraged to apply.
Experience: Minimum 2 years of experience in sales or customer support (eCommerce, electronics, or consumer goods preferred).
Age Limit: 18 to 30 years.
Gender: Only Female candidates.
Technical Skills: Comfortable handling Facebook/Messenger inboxes, WhatsApp, and web-based CRM tools; basic computer skills including MS Excel and Google Sheets for maintaining lead and sales records.
Soft Skills: Strong communication and persuasion skills in Bangla (basic English is a plus); able to multitask in a fast-paced, target-driven environment; organized, punctual, and customer-oriented.
Professional Skills: Client service, customer care, telephone support, ecommerce operations, sales & marketing, sales target achievement, and telesales.
Responsibilities
Respond promptly and professionally to customer inquiries on Facebook Messenger, WhatsApp, website chat, and phone calls.
Explain product features and benefits clearly, including filtration technology and water quality (TDS), and guide customers successfully to purchase.
Follow up with interested leads regularly and convert them into confirmed sales.
Confirm orders accurately, enter them into the system, and coordinate closely with the delivery team for on-time delivery.
Maintain well-organized records of all customer conversations, leads, and sales data.
Prepare comprehensive daily and weekly sales and lead follow-up reports.
Work collaboratively with the digital marketing, retail, and dealer sales teams.
Handle after-sales queries efficiently and ensure high levels of customer satisfaction.