Deadline
19 Nov 2026
Overview
Skydo is a dynamic tech-based company in Bangladesh, established in 2022, specializing in cutting-edge Business Process Outsourcing (BPO) and innovative software development solutions for foreign and local enterprises. We are currently hiring on an urgent basis for immediate joiners who possess exceptional English communication skills.
The Executive (Night Shift) role is responsible for building and maintaining strong relationships with clients and vendors, ensuring seamless communication, managing inquiries, and fostering a collaborative environment during night shift operations. Working hours are aligned with the night shift schedule, and the position requires male candidates aged between 25 and 40 years.
To apply for this position, please submit your application through the official company website application link provided. For further information or inquiries, you may visit the Skydo official website. Vacancy count: 10 positions available. Deadline for application submission is November 19, 2026.
Requirements
Education: O Level, A Level, Bachelor of Science (BSc), Bachelor of Arts (BA), Bachelor of Business Administration (BBA), or IELTS qualification.
Experience: 1 to 4 years of relevant experience in BPO/Data Entry Firm, Call Center, Coaching Center, International Call Center, or Call Centre Supervision/Management.
Age Limit: 25 to 40 years.
Gender: Only Male applicants.
Technical Skills: Very fluent English speaking, BPO operations, call center operation, call centre training, call support, cold calling, outbound and inbound calls, international call center handling.
Soft Skills: Critical thinking, strong relationship building, negotiation, communication, and problem-solving skills.
Preferred Qualifications: Experience in vendor performance monitoring, contract negotiation, and client onboarding processes.
Responsibilities
Develop and maintain robust relationships with clients and vendors through consistent communication, regular updates, and professional meetings.
Act as the primary point of contact for clients and vendors to address inquiries, troubleshoot issues, and ensure all operational needs are completely met.
Coordinate seamlessly with internal departments to guarantee the timely and accurate delivery of services and products to clients.
Negotiate comprehensive contracts and agreements with various vendors to secure optimal terms and cost efficiencies.
Monitor and rigorously evaluate vendor performance to ensure full compliance with company standards and contractual obligations.
Prepare and present detailed reports regarding client and vendor activities, performance metrics, and potential areas for improvement.
Identify strategic opportunities for process improvements and implement effective action plans to enhance overall client and vendor satisfaction.
Assist efficiently in the onboarding process for new clients and vendors, ensuring a smooth transition and integration into operations.
Stay constantly up-to-date with industry trends, night shift operational dynamics, and market conditions to provide informed recommendations to management.
