Genuity Systems Limited is hiring Customer Service Associates (CSA) for its office in Mirpur, Kazipara. The company is looking for motivated undergraduate and graduate candidates, including freshers, to join its customer service team. This is a full-time opportunity with multiple openings and a monthly salary ranging from BDT 8,000 to BDT 11,000.

As a Customer Service Associate, you will handle customer calls and inquiries, provide accurate information and support, maintain customer records, conduct necessary follow-ups, and work toward meeting daily KPI and quality standards. The position follows an 8-hour working schedule on the day shift, with 6 working days per week and Friday as the weekly holiday. Freshers are encouraged to apply.

Interested candidates should apply by sending their updated CV to hrrecruitmentbpo365@gmail.com. Please mention the position title, Customer Service Associate (CSA), in the email subject line. The application deadline is August 25, 2026. Candidates should ensure that their educational qualifications and relevant skills are clearly included in their CV before submitting the application.

• Applicants must be undergraduate students or graduates with Honors or an equivalent educational qualification.

• Freshers are eligible to apply; prior professional experience is not required.

• Good English and Bangla typing skills are required.

• Basic computer knowledge is mandatory.

• Applicants should have good communication and customer-support skills.

• Applicants should be able to provide accurate information, maintain records, conduct follow-ups, and work effectively toward daily KPI and quality standards.

• Handle customer calls and respond professionally to customer inquiries.

• Provide customers with accurate information, guidance, and necessary support.

• Maintain customer records accurately and ensure timely follow-up on customer-related matters.

• Meet daily key performance indicators (KPI) and maintain required quality standards.

Genuity Systems Limited is hiring Customer Service Associates (CSA) for its office in Mirpur, Kazipara. The company is looking for motivated undergraduate and graduate candidates, including freshers, to join its customer service team. This is a full-time opportunity with multiple openings and a monthly salary ranging from BDT 8,000 to BDT 11,000.

As a Customer Service Associate, you will handle customer calls and inquiries, provide accurate information and support, maintain customer records, conduct necessary follow-ups, and work toward meeting daily KPI and quality standards. The position follows an 8-hour working schedule on the day shift, with 6 working days per week and Friday as the weekly holiday. Freshers are encouraged to apply.

Interested candidates should apply by sending their updated CV to hrrecruitmentbpo365@gmail.com. Please mention the position title, Customer Service Associate (CSA), in the email subject line. The application deadline is August 25, 2026. Candidates should ensure that their educational qualifications and relevant skills are clearly included in their CV before submitting the application.

• Applicants must be undergraduate students or graduates with Honors or an equivalent educational qualification.

• Freshers are eligible to apply; prior professional experience is not required.

• Good English and Bangla typing skills are required.

• Basic computer knowledge is mandatory.

• Applicants should have good communication and customer-support skills.

• Applicants should be able to provide accurate information, maintain records, conduct follow-ups, and work effectively toward daily KPI and quality standards.

• Handle customer calls and respond professionally to customer inquiries.

• Provide customers with accurate information, guidance, and necessary support.

• Maintain customer records accurately and ensure timely follow-up on customer-related matters.

• Meet daily key performance indicators (KPI) and maintain required quality standards.